'Could not activate iPhone' is a common message faced by iPhone or iPad owners. There can be many reasons why this is happening and not always one way is enough to fix this error. No worries! This article will show you the possible reasons you have trouble activating your iPhone or iPad and how to deal with it. It is not as difficult as it may seem, but before you decide to have the device serviced, first try the steps that we will describe later in this article.
It may seem that the purchase of a new iPhone should not cause problems, but here we can, unfortunately, be disappointed. Just like any iPhone, it can cause a lot of problems, and such problems include phone activation. If you are among the people who saw the message 'Could not activate iPhone', don't worry. This problem and many others can be fixed. Follow the tips below and see how simple it is.
1. Check if Activation Lock is set
If you buy an iPhone, whether new or used, check that it is not associated with another person and an iCloud account. This may be the reason why you have an activation problem.
2. Possible problems with your network operator
When it comes to iPhone X activation issues, it appears that they were mostly related to US AT&T and Verizon customers.
3. Check the status of the activation server
The Apple server is responsible for activating the devices. It may be temporarily turned off or it may be overloaded. Fortunately, you can easily check the current server status.
4. The SIM card may not be supported
The SIM card in your device may not work with the iPhone.
5. Network connection problem
There may be problems with the internet connection or the iPhone itself. Check that you have constant access to the network and that the connection is not disconnected.
1. Check the SIM card in the phone
You cannot activate iPhone without a SIM card.
2. Wait a few moments
It's possible that Apple's servers are busy or temporarily overloaded. As we mentioned above, you can check the status of Apple's activation server.
3. Remove the SIM card and insert it again
It is possible that the SIM card is not properly seated in the SIM card slot, so reinsert it and see if that makes a difference.
4. Reset your iPhone
The method of restarting or resetting the iPhone depends on the model you have. Some models do not have a Home button, while others use it as software. HERE you can check how to reset your iPhone depending on its model.
5. Unlock Activation Lock
Apple has introduced security features to its iPhones to avoid data theft or sharing. Also, if the phone you are trying to activate has Activation Lock, it may still be locked to the previous user. To remove Activation Lock, you'll need to enter the previous user's Apple ID and password or ask them to sign in to Find My iPhone and remove that iPhone from their iCloud account. Another way is to contact AppleCare or go to an Apple Store of your choice and if you can provide proof of ownership and Apple is able to confirm that this is your iPhone, they may be able to remove the Activation Lock for you.
6. Check, if you do not have a locked iPhone
If your iPhone is locked to a specific cellular network, you may not be able to use a SIM card from another network in the network. The previous network should unlock your iPhone so you can use it with a new SIM card operator.
7. Check if your Wi-Fi network operates
8. Try an alternative Wi-Fi network, if you can, to Apple's servers were blocked (if you do not have a Wi-Fi network, connect your iPhone to your Mac or PC and use iTunes.
9. Try to activate the iPhone via iTunes
10. Call your provider
If none of the above steps do resolve the problem, contact your service provider for advice. And if they can't solve the problem.
11. Contact Apple