Probably you don't think about it, but you should be sure that your smartphone is like a computer, and it can appear typical computer problems - crashes and freezes. When next time your iOS or Android phone freezes try these tips.
Force-close a frozen app
iOS:
Sometimes one app is causing you problems, then try force-closing it. In iOS 7 when you double-tap the Home button to bring up the App switcher, Apple call is the multitask bar. Then, you need to scroll left to right, and when you see the frozen app, swipe up on the screenshot of the app to ''fling'' it off your screen.
Android:
If you need to force an app which hung app, go to the phone Settings and choose Apps. Choose between the Running tab and select the app you want to close and click the Stop button.
Restart your phone
iOS:
When you can't even open the app switcher or your iPhone is sluggish, try restarting it. Hold down the Sleep button on the top of your phone until the red “slide to power off” slider appears. To turn the phone back on, hold the sleep button for a few seconds until you see the Apple logo on the screen. It will take a minute before the phone finished starting up and it will be ready for use.
Android:
Restarting your phone can clear up stubborn problems. Hold down your phone's power button for a moment, and when they ask you if you really want to turn off your phone. Confirm that, and then your phone will power off. Then, hold down the power button again until the screen turns on, and your phone should be running again after a few seconds.
Soft Reset your phone
If your phone does not respond to taps or button presses, you may need to force it to restart.
iOS:
- Start by holding the Volume up and Side button until the power off slide button pop up on the screen.
- Swipe it to the right to power off the phone. Your iPhone will now shut off.
- Power ON the phone by holding the Side button once more.
Android:
- At the very beginning press and hold the Power button.
- From the menu, which should appear on the screen choose Power Off and then tap OK.
- You have to wait a couple of seconds.
- Finally, use the Power rocker again to switch the phone on.
Hard Reset
If you have a big issue with your phone that won't go away readily or if you want a new start you should hard reset your device.
iOS:
Android:
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